Privacy Policy — 747.phlive

1Introduction

747.phlive ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users of the 747.phlive online casino and gaming platform accessible at 747phlive.win. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

This Privacy Policy describes: (a) the categories of personal data 747.phlive collects from you; (b) the purposes for which your personal data is processed; (c) the legal bases on which we rely for such processing; (d) how long we retain your data; (e) with whom we share your data; and (f) the rights available to you as a data subject under Philippine law.

2Data Controller

For the purposes of the Data Privacy Act of 2012, the data controller responsible for personal data collected through the 747.phlive Platform is the operating entity behind 747phlive.win. For all data privacy inquiries, requests, and complaints, you may contact us via the email address provided in Section 13 of this Policy.

747.phlive processes personal data in alignment with PAGCOR requirements applicable to online gaming operators serving the Philippine market, including record-keeping and identity verification obligations mandated under applicable regulations.

3Categories of Personal Data We Collect

747.phlive collects personal data in the following categories, depending on how you interact with the Platform:

747.phlive does not collect sensitive personal information as defined under the DPA (such as health data, political affiliations, or biometric data) unless specifically required for regulatory compliance purposes and with your explicit consent.

4How We Use Your Personal Data

747.phlive processes your personal data for the following purposes:

• Account management: To create, maintain, and manage your 747.phlive account, including login authentication via OTP sent to your Philippine mobile number.
• Transaction processing: To process deposits, withdrawals, and bonus credits in Philippine Peso via GCash, PayMaya, and other accepted payment channels.
• Regulatory compliance: To fulfil identity verification (KYC), anti-money laundering (AML), and counter-terrorism financing obligations applicable to Philippine gaming operators.
• Responsible gaming: To monitor gaming patterns and identify accounts that may exhibit problem gambling behaviour, enabling proactive intervention through limit tools or self-exclusion.
• Platform security: To detect, investigate, and prevent fraudulent activity, account compromise, and system abuse.
• Customer support: To respond to your enquiries, resolve disputes, and process feedback submitted to 747.phlive's support team.
• Service improvement: To analyse aggregated, anonymised usage data to improve platform performance, game selection, and user experience.
• Marketing communications: To send promotional offers and platform updates to users who have opted in to receive such communications. You may withdraw consent at any time via account settings.

5Legal Bases for Processing

747.phlive relies on the following legal bases for processing your personal data, as recognised under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered 747.phlive account holder, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR requirements, AML obligations, and NPC mandates.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, balanced against your privacy rights.
• Consent: Processing for marketing communications and optional analytics features, where you have provided explicit and informed consent and retain the right to withdraw that consent at any time.

6Data Sharing and Disclosure

747.phlive does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data may be shared in the following limited circumstances:

• Payment processors: GCash, PayMaya, InstaPay, Dragonpay, and linked banking partners receive the minimum data necessary to process your financial transactions securely.
• Game providers: Certified third-party game studios integrated into the 747.phlive platform may receive anonymised session identifiers necessary for game delivery; they do not receive your identity or financial data.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies may receive your data where legally required.
• Professional advisers: Legal, audit, and compliance professionals engaged by 747.phlive who are bound by professional confidentiality obligations.

7Cookies and Tracking Technologies

747.phlive uses cookies and similar technologies to ensure platform functionality, maintain your logged-in session, and collect anonymised analytics data. The following categories of cookies are used:

• Essential cookies: Required for platform operation, including session management and login authentication. These cannot be disabled without impairing your ability to use 747.phlive.
• Analytics cookies: Collect anonymised data on platform usage patterns to improve performance. These are only set with your consent.
• Security cookies: Support fraud detection and account protection mechanisms.

You may manage your cookie preferences through your browser settings. Disabling essential cookies will affect your ability to access and use the 747.phlive platform. 747.phlive does not use third-party advertising cookies or cross-site tracking technologies.

8Data Retention

747.phlive retains your personal data for the periods specified below, after which data will be securely deleted or anonymised:

• Account data and transaction records: Retained for a minimum of five (5) years following account closure, as required under Philippine AML regulations and PAGCOR record-keeping requirements.
• Gaming history: Retained for three (3) years following the date of the relevant gaming activity.
• Support communications: Retained for two (2) years from the date of resolution, or longer where required for ongoing dispute or legal proceedings.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent status.

Where retention beyond these periods is required for legal, regulatory, or dispute-resolution purposes, 747.phlive will retain the relevant data for the additional period necessary and no longer.

9Data Security

747.phlive implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction, including:

• 256-bit SSL/TLS encryption for all data in transit between your device and 747.phlive servers.
• Encryption of sensitive data fields (including payment details and government ID numbers) at rest.
• OTP-based two-factor authentication for account login and sensitive account changes.
• Role-based access controls limiting internal access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the 747.phlive platform infrastructure.
• Incident response procedures aligned with NPC notification requirements in the event of a personal data breach.

Notwithstanding these measures, no internet-based system is entirely immune to security risk. 747.phlive encourages all players to use strong, unique passwords for their 747.phlive accounts and to report any suspected unauthorised access immediately via live chat support.

10Your Data Subject Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 747.phlive:

• Right to be informed: To be notified of the nature, purpose, and extent of processing of your personal data.
• Right of access: To obtain confirmation of whether 747.phlive holds your personal data and to receive a copy of that data.
• Right to rectification: To request correction of inaccurate or incomplete personal data held about you.
• Right to erasure: To request deletion of your personal data where processing is no longer necessary, subject to legal retention obligations.
• Right to object: To object to processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to data portability: To receive your personal data in a structured, machine-readable format where technically feasible.
• Right to file a complaint: To lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact 747.phlive via the email address in Section 13. We will respond to all valid requests within fifteen (15) days of receipt in accordance with NPC guidelines.

11Protection of Minors

747.phlive does not knowingly collect or process personal data from individuals under the age of 21. Registration on the 747.phlive Platform is strictly limited to adults 21 years of age and older, as required by Philippine gaming regulations. If 747.phlive becomes aware that personal data has been collected from an individual under 21, that data will be deleted immediately and the relevant account suspended pending investigation.

If you are a parent or guardian and believe your child has provided personal data to 747.phlive, please contact us immediately via the contact details in Section 13.

12Changes to This Privacy Policy

747.phlive reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or platform practices. Material changes will be communicated to registered users via platform notification or email prior to taking effect.

The effective date of the current version of this Privacy Policy is displayed at the top of this page. We recommend reviewing this Policy periodically. Continued use of the 747.phlive Platform following any update constitutes your acceptance of the revised Privacy Policy.

13Contact Us

For all privacy-related enquiries, data subject access requests, or complaints regarding the handling of your personal data by 747.phlive, please contact our Data Protection Officer using the following details:

If you are not satisfied with 747.phlive's response to your privacy enquiry, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.